Last Modified Date: August 29, 2022
INFORMATION WE COLLECT
When you use our Services, you may provide Revenue Storm with two main types of information: (1) personally identifiable information that you knowingly choose to disclose, which is collected on an individual basis, and (2) general user information that does not contain personally identifiable information, which is collected on an aggregate basis as you use our Services. We collect information from you when you (a) use and/or access our Services, (b) open and/or respond to our emails, (c) contact Revenue Storm, (d) provide survey responses, (e) visit any page online that displays our content and intellectual property, and/or (f) provide information to any of our partners or vendors.
Personally Identifiable Information You Choose to Provide
We may ask for certain personal information from you for the purpose of providing to you content and/or services that you or your company has requested. We collect personal information such as your: (i) contact information (including name, telephone number, email, title, and job position); (ii) employment context (including manager’s name and email, length of employment, and/or other materials) submitted by you or your company; (iii) financial information (such as credit card number, expiration date, verification number, and billing address) submitted by you in our online shopping cart; (iv) behavioral activities and perspective on personality attributes (including preferences, self-assessments, degrees of willingness, and performance results) submitted by you; (v) contact information of other employees or staff that you or your company share with us (such as names and email addresses) to invite them to webinars, training classes, coaching events, or to take assessments; (vi) demographic information for validation of the lack of bias of the assessment (potentially including an age group, highest level of education, and gender/non-gender); (vii) location information (such as geographic location of the device you are using or country of residence); and (viii) feedback, comments, activities performed, behavioral changes made, results achieved, and impact of changes on performance (such as survey responses, summarization of comments and wins in reports, and performance metrics). Once you register to attend any event or receive any Service, you have opted in to receive electronic communications from Revenue Storm. Revenue Storm may also provide you with the opportunity to participate in surveys through our Services. If you participate, we will request certain personally identifiable information. Participation in surveys, as well as any other Service, is completely voluntary and you therefore have a choice whether to disclose such information.
Non-Personally Identifiable Information We Collect
When you access or use our Services, we may automatically collect information about you, including:
Device Data: We sometimes use device data, which is information concerning a device you utilize to access, use, and/or interact with the Services, which may include operating system type and/or mobile device model, browser type, domain, and other system settings, the language your system uses and the country and time zone of your device, geo-location, unique device identifier and/or other device identifiers.
Aggregate: We may collect non-identifying and statistical information about the use of our Services, such as how many visitors visit a specific page, how long they stay on that page and which links, if any, they click on. This information represents a generic overview of our users, including their collective habits. Information collected in the aggregate is not associated with you as an individual. We may share user information in the aggregate with third parties.
Analytics: Revenue Storm uses analytic software to gather statistics and usage trends for product and service improvement purposes. Our Service may record data from your phone, tablet, or computer such as how frequently you use the Service, what actions you take, and performance data.
HOW WE USE THAT INFORMATION
- operate and improve our Services for UI/UX, new features, content, or design;
- answer questions and respond to your requests;
- send you Service reminders, support, and marketing messages;
- maintain and manage the administration of our Services;
- participate in one of our surveys or other forms of customer research;
- facilitate and process assessments for potential employment, role challenges, role changes, or potential developmental;
- analyze programs, products, and services we offer correlating participants’ usage and preferences, and potentially to conduct research; and
- use information for other purposes about which we will notify you.
The information collected in the aggregate enables Revenue Storm to better understand your use of the Services and to enhance your enjoyment and usefulness. We may use financial information to process payment for Services in which you elect to participate. If you use the Services, you agree to receive certain communications from us including, but not limited to, the following:
Special Offers, Newsletters, and Updates. We will occasionally send you information on products, special deals, promotions, and newsletters. You can sign up for these emails from us at any time. You may elect not to receive these types of communications by contacting us at firstname.lastname@example.org, unsubscribing, or replying to our emails specifically.
Discussion Groups. Our Service may have links or access to publicly accessible discussion groups, blogs, or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.
Customer Service. Based upon the personally identifiable information you provide us, we will communicate with you in response to your inquiries, to provide the Services you or your company request, and to manage your account per the joint agreement. We will communicate with you by email most often, but by telephone as needed.
Parties with whom we may share your information:
Service Providers: We may share your personally identifiable information as well as information from tools like Cookies, log files, device identifiers, and location data (such as usage data, referring/exit pages and URLs, platform types, number of clicks, etc.), with our employees, contractors, and/or agents that help Revenue Storm provide the Services to you (“Service Providers”). Our Service Providers will be given access to your information as is reasonably necessary to provide the Services. We strive to use commercially acceptable means to protect your personal information. If Service Providers acquire confidential or proprietary information belonging to Revenue Storm or its customers, such information is required to be handled in confidence and may not be disclosed to unauthorized third parties. Service Providers who violate our security and safe maintenance of data policies are subject to appropriate discipline including, but not limited to, termination.
Corporate Accounts: If you are an individual Revenue Storm registered user and the domain of the primary email address associated with your user account is owned by your employer and was assigned to you as an employee of that organization, and such organization wishes to establish a corporate account, then certain information concerning past use of your individual account may become accessible to that organization’s administrator including your email address, survey responses, and/or assessment results.
For Collaboration: We provide help desk services for several of our Services. We may share your information to support that service. Your name, email address, and any content you choose to share will be shared with such third parties, and such third parties may communicate with you (such as by posting comments or emailing you or even offering a screen share session) in connection with your use of such features within the Services to help improve your experience.
Business Transfers: If we sell or otherwise transfer part or all of Revenue Storm or our assets to another organization (e.g., in the course of a transaction such as a merger, acquisition, bankruptcy, dissolution, liquidation, etc.), your information such as name and email address, user content, and/or any other information collected through the Services may be among the items sold and/or transferred.
YOUR INFORMATION CHOICES
Depending on the situation, Revenue Storm may obtain consent to the collection of personal information in different ways. Express consent may be obtained verbally, online, or in writing. Implied consent may be obtained through your use of our tools, surveys, assessments, and other services, or when you approach us to obtain information, inquire about, or request services from us. We respect your privacy and give you an opportunity to opt out of receiving announcements of certain information. Although we think that you benefit from a more personalized experience when we know more about you and what you like, you can limit the information you provide to Revenue Storm, and you can limit the communications that Revenue Storm sends to you. If you visit our Services and volunteer personally identifiable information, you can opt out of receiving notifications, and you may review, modify, update, and/or delete such personally identifiable information by contacting us and changing your preferences. Please be aware that even after your request for a change is processed, Revenue Storm may, for a time, retain residual information about you in its backup and/or archival copies of its database. Please be aware that we may still email you non-commercial emails related to your account and your transactions through our Services. Following termination of Services, Revenue Storm may retain information (including without limitation your personally identifiable information) for a commercially reasonable time for backup, archival, audit purposes, and/or to comply with legal obligations, resolve disputes, and enforce agreements. In some cases, if you choose not to provide Revenue Storm with requested information, you may not be able to use and/or access all of our Services.
Your California Privacy Rights
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to receive: (a) information identifying any third-party companies to whom Revenue Storm may have disclosed personal information to for direct marketing within the past year; and (b) a description of the categories of personal information disclosed. Revenue Storm does not provide personal information to third-parties for marketing purposes. To validate such, please email your request to email@example.com and we will respond within thirty (30) days of receiving such a request. This request may be made no more than once per calendar year. We reserve the right not to respond to requests submitted in ways other than those specified above.
SERVICE ELIGIBILITY AND CHANGES
Children and Minors. Revenue Storm does not knowingly collect personally identifiable information from children under the age of thirteen (13). If we learn that we have collected personal information from a child under age thirteen (13), we will delete such information as quickly as possible. If you believe that a child under the age of thirteen (13) may have provided us personal information, please contact us at firstname.lastname@example.org. By using our Services, you represent that you are at least eighteen (18) years old and understand that you must be at least eighteen (18) years old in order to create an account and/or purchase the goods and/or services through our applications and websites.
We work hard to secure your personal information from unauthorized access to and/or unauthorized alteration, disclosure, and/or destruction of information we hold. Revenue Storm has adopted appropriate physical, electronic, and managerial procedures to safeguard and secure the personal information we process. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. We periodically review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems. Because the internet is not a completely secure environment, Revenue Storm cannot warrant the security of any information you transmit to Revenue Storm or guarantee that information on the Services may not be accessed, disclosed, altered and/or destroyed by breach of any of our physical, technical, and/or managerial safeguards. Please do your part to help Revenue Storm. You are responsible for maintaining the secrecy of your account information and for controlling access to emails between you and Revenue Storm at all times. Please limit your access to your computer and/or mobile device and/or browser by signing off after you have finished accessing our Services. We are not responsible for the functionality, privacy, and/or security measures of any other organization.
OTHER WEB SITES AND SERVICES
EU – U.S. PRIVACY SHIELD FRAMEWORK
PRIVACY SHIELD COMPLIANCE
DATA INTEGRITY PURPOSE LIMITATION
Revenue Storm may process personal data on your behalf in order to provide the Services, including uploading, reviewing, sharing content, and sending emails on your behalf. Revenue Storm will only process personal information in a way that is set forth herein and relevant for the purpose for which it was collected and/or authorized by you. Revenue Storm will take reasonable steps to ensure that personal information is reliable for its intended use, accurate, complete, and current. We may occasionally contact you to determine that your data is still accurate and current.
Upon request, we will grant you reasonable access to personal information that we hold about you. Revenue Storm may deny requests where legitimate rights of persons other than you would be violated or where disclosure would interfere with national security, defense, or public security. For security purposes, Revenue Storm may require verification of identity before providing access to personal information. If you wish to access, amend, or confirm that Revenue Storm has personal data relating to you, or if you wish to correct or delete your personal information if it is inaccurate, please notify us by contacting email@example.com. We will respond to your request within a reasonable time.
Revenue Storm is responsible for the processing of personally identifiable information it receives under the Privacy Shield Frameworks, and subsequently transfers to a third party acting as an agent on its behalf. Revenue Storm complies with the ‘Principles’ for all onward transfers of personally identifiable information from the EU, including the onward transfer liability provisions. Revenue Storm will offer users in the EU whose personally identifiable information has been transferred to the United States the opportunity to opt out from: (a) the disclosure of personally identifiable information to a non-agent third party (other than Service Providers); and (b) the use or disclosure of personally identifiable information for a purpose other than the purposes for which the information originally was collected or subsequently authorized by the individual or a compatible purpose.
Revenue Storm does not intend to receive “sensitive personal information” (which includes, without limitation, personal information specifying medical and/or health conditions), and neither our clients nor any individuals should provide sensitive personal information to us. In the event Revenue Storm seeks to receive such information, we will request and obtain affirmative consent before disclosing such information to a non-agent third party and before using such information for a purpose other than the purpose originally disclosed and/or a compatible purpose. Revenue Storm will provide you with reasonable mechanisms to exercise your choices should such circumstances arise.
Revenue Storm will not transfer personal information originating from the EU to third parties unless such third parties have entered into an agreement in writing with us requiring them to provide at least the same level of privacy protection to your personal information as required by the principles of the ‘EU-US Privacy Shield Framework’. We will only transfer data to our agents, resellers or third-party Service Providers who need the information in order to provide services to or perform activities on behalf of Revenue Storm, including in connection with the delivery of services or products, Revenue Storm management, administration, or legal responsibilities. Revenue Storm will make sure that any third-party agents receiving personal information subscribes to the ‘EU- US Privacy Shield Principles’.
EXCEPTIONS TO PRIVACY SHIELD PRINCIPLES
As it relates to personally identifiable information pertaining to EU individuals, please be aware that there are certain exceptions to the ‘EU-US Privacy Shield Principles’. For instance, our adherence to the ‘Principles’ may be limited to the extent necessary to meet national security, public interest, or law enforcement requirements. Please note that where an exception applies to the ‘Privacy Shield Principles’, we may make use of such exception.
RECOURSE, ENFORCEMENT AND LIABILITY
Additionally, with respect to complaints concerning human resources data that is transferred from the EU to the United States, we have agreed to participate in the dispute resolution procedures of the EU Data Protection Authorities. Contact details for the EU data protection authorities can be found at http://ec.europa.eu/justice/data-protection/bodies/authorities/ index_en.htm. Revenue Storm will cooperate with the appropriate EU Data Protection Authorities during investigation and resolution of complaints concerning human resources data that is transferred from the EU to the United States brought under the ‘EU-US Privacy Shield Framework’.
These recourse mechanisms are available at no cost to you. Damages may be awarded in accordance with applicable law. Under certain conditions, if you are not satisfied with the above recourse mechanism, you may be able to invoke binding arbitration.
In compliance with the Privacy Shield Principles, Revenue Storm Corporation commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Revenue Storm Corporation at: firstname.lastname@example.org
Revenue Storm Corporation has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) with regard to unresolved Privacy Shield complaints concerning human resources data transferred from the EU in the context of the employment relationship with an Integrated Risk Management (IRM).
HOW TO CONTACT US